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May 2024 | The ExperienceBuilt™ Scoop

Collaborating with go-getters, expansive thinkers, and change-makers who are out to improve every touchpoint and experience.

 

Hello Experience Builders!

Introducing The ExperienceBuilt™ Scoop with SVP of Strategy and Consulting, Shelly Bouren.



 

NEW CASE STUDY


Drive Thru

Driving Digital Development: Testing Workspace Efficiency in the QSR Space


A major QSR wanted to test their new restaurant with a high-capacity digital drive-thru and no dining room. We conducted simulations to test technology, labor models, and processes to maximize efficiency while enhancing the employee experience. Learn how we identified improvements and provided recommendations before opening!


 

NEW THOUGHT PIECE


Retail

Retail’s Future is Increasingly Hybrid

In today's tech-forward world, brick-and-mortar stores are often paired with an e-commerce website. Hybrid strategies like buy online, pick up in-store, mobile app features, and inventory management merge digital and physical experiences. Read our recent article about retail stores' increasingly hybrid approach that enhances customer convenience and drives purchase decisions.


 

RECENT EVENTS


Shelly Bouren

Conscious Capitalism Great Lakes Bay Region Chapter

Shelly enjoyed her first event with Conscious Capitalism Great Lakes Bay Region Chapter earlier this month! She had a great time meeting like-minded individuals from some amazing companies. It was a refreshing and thought-provoking experience!






 

EXPERIENCEBUILT™ SUMMER EXPERIENCE RECOMMENDATIONS


Lara Tomhave

Lara Tomhave

Looking for the perfect summer experience for your friends or family? Lara recommends camping at Lake Erie around Sandusky, Ohio. Some of her favorite activities include taking a ferry out to the islands for bike and golf cart rides, enjoying wineries and local history with the lake as a backdrop, riding roller coasters at Cedar Point, and enjoying a fried perch sandwich at a local festival before watching the fireworks over the lake.




Dan McDonald


Lobster Roll

One of Dan's favorite experiences, that he would recommend to anyone in New England this summer, is finding yourself a true, authentic lobster roll! Nothing beats a classic lobster roll in the summer and no one does it better than an ocean-side lobster shack in New England.









 

INDUSTRY INSIGHTS


Fork n' Film

Fork n' Film's Immersive Culinary Experience

Fork n' Film redefines movie-watching by allowing guests to taste the films through meticulously curated multi-course meals inspired by their favorite movies, with dishes served at the precise moments they appear on screen for an unprecedented immersive experience fusing cinema and cuisine.





 

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