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November 2022 | ExperienceBuilt™ Monthly Scoop

Collaborating with go-getters, expansive thinkers and change-makers who are out to improve every touchpoint and experience.

JUST PUBLISHED: Ho, Ho, Uh-Oh: 2022’s Holiday Challenges


With the aftermath of COVID-19, supply chain issues, staffing shortages, and rising inflation, 2022 has presented many challenges for businesses across all industries. Not only did the pandemic directly affect businesses’ traffic and income, it threw a wrench in predictable consumer behavior, making trends harder to predict than ever before.


 

Our First Intern


Anh Tran interned with EBG to get a taste of what it’s like to be “Experience Built” minded and was a terrific addition to our team! Her curiosity, flexibility, and passion for research were a huge asset and will lead her to a long and successful career in the industry.




 

EBG in the Field


EBG is making splashes in employee and customer experiences. Here's what we've been up to!







​Shelly went to Miami, FL to talk about a beta bank branch concept. After, she swung by the NFL to learn about sports betting.

​Dan headed down to Tuskawilla, FL to support the opening of Chick-fil-A's new location.


​Tricia has been working with a client in their innovation center to prototype layouts and design.


 

JUST PUBLISHED: Looking To Optimize Holiday Shopping?


As retailers face staffing shortages, supply chain holdups and post-pandemic financial recovery, it’s crucial to optimize practices during the busiest time of year. A successful end-of-year season is key to meeting financial goals and building strong relationships with customers in-person and online.



 

Transforming Work: Technology, Diversity and You


EBG was a proud sponsor of this Women in Research event, held on October 20th. The event focused on the ever-changing nature of research including the increased focus on DEI, research technology, work environments, and policies!






 

Insights Association


Shelly is the Co-Director of Regional Member Engagement of the North Central Chapter. She has enjoyed organizing some events in the last couple months!


North Central Chapter Fall Conference


In September, Shelly boarded "Chicago's Little Lady" for a networking event and boat tour of downtown Chicago!





Detroit Networking Event


Folks from EBG enjoyed networking with their colleagues in August. Shelly and Kevin are pictured with a mutual friend at the event!





 

Celebrating 2 Years of Dan!


On November 23rd, we're celebrating Dan's 2- year work anniversary at EBG. Dan has been a great addition to our team and we're excited to see where he takes his role next!








 

INDUSTRY INSIGHTS: Have you heard of Democratic Design?


A Senior Designer at IKEA shares how they infuse their company vision into design projects. It sounds simple, but can be hard in practice… especially for organizations who are in the early stages of design maturity.








 

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